At the Wav Room, we are ALL about quality. The most common review after receiving our pieces are "I CAN'T BELIEVE THE QUALITY OF MY POSTER & FRAME" - and we take that to heart.
Our posters are printed on 250gsm industry-grade optic white paper with archival inks; the highest quality poster material available on the market.
Our frames are 100% all natural wood (sustainably sourced of course) & are handcrafted in the U.S.A. We currently offer 2 color options for frames: black or white. Frames come fronted with actual premium glass (not plexiglass like our lower-quality competitors) and come installed with kraft cardboard backing and hanging hardware.
We take a lot of pride in the quality of our posters & frames and ensure you will love the presentation of your soundwave artwork.
All orders, are packaged very safely with multiple protective layers and sturdy outer packaging to ensure a safe arrival.
Posters are packaged within a sturdy kraft shipping tube, and are also sleeved in a plastic protective coating to prevent damage.
Framed posters come wrapped in multiple layers plastic and bubble wrap, and include corner guards inside a sturdy cardboard box to ensure safe arrival.
Standard production times of our orders are typically 12-72 hours after an order is placed (these times can be longer during busy periods). We know getting your order through production in the most timely manner possible is very important, and we strive to get your order shipped out as quickly as possible. You can view specific production times here
Because each order is made on an order-by-order basis, orders can be cancelled only up until they go into production. Once an order has gone into production, it can longer be cancelled.
All custom products are final sale and cannot be cancelled once they are placed
Both! Upon placing your order you will receive an order confirmation detailing your production information, and once your order has completed production and has been shipped you will receive a shipping confirmation email (or SMS if you have signed up) that includes a tracking link
Yes! We love when our customers build their collections. We offer 10% discounts on orders of 2 items, and 15% discount on orders of 3 or more items
Shipping, Returns & Exchanges
Standard shipping within the domestic U.S. typically takes 3-6 business days (but may be longer during high-traffic periods). International orders typically take 20 business days to ship in order to clear international customs (but may be longer during high-traffic periods).
Please note: shipping time does not include production time. You can view up-to-date shipping estimated here
Yes! Express shipping takes 2-3 business days in the contiguious U.S. (not including production time)
If your item arrives damaged, email us with your order information and a photo of the damage within 7 days of delivery and our team will complete the claims process to get your item replaced. (Due to mail claims process, reports of damage after 7 days post-delivery will not able to be claimed)
We do not offer returns or exchanges of any kind, due to the fact that every order is produced on an order-by-order basis